If you or someone you know is homeless or at risk of becoming homeless, then it is important you speak to Birmingham City Council as soon as possible. If you need emergency accommodation now and you are aged 25 or over or are aged 18 to 25 and have dependent children, phone the council on: 0121 303 7410 option 3.

Phone lines are open: Monday to Friday, 9:00am to 5:00pm.

Under 25s

If you are under the age of 25 and have no children, you will need to attend St Basils Youth Hub instead. You can phone them on: 0300 303 0099.

Short Heath: 0121 693 2480

The council’s Domestic Abuse Homelessness Hub, in partnership with Cranstoun, can help people escaping domestic abuse find a safe place to stay. If you need their help, you can call them on: 0121 272 8905, or email: BHMHousingSolutions@cranstoun.org.uk.

To find out what documentation you need to speed up your request, click this link here: https://www.birmingham.gov.uk/info/20207/homelessness/1196/i_need_accommodation_now

Out of hours Support:

If you are aged 18 or over, and you need support to find accommodation outside office hours or over the weekend, call the council on: 0121 303 2296.

If you are under the age of 18, call us on: 0121 675 4806.

Other Help

Other Helpful Organisations can be found on the council’s website here: https://www.birmingham.gov.uk/info/20207/homelessness/1216/homeless_advice


If you cannot find the support you need here, please contact me providing as much information as possible.

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